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Yelp is Killing Today's Referral

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Yesterday’s word of mouth referrals are today’s online reviews. But one review site you may have heard of called Yelp is ruining that.

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Frankly, Google, We Don't Give a Damn

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Our relationship with Google isn't quite as tumultuous as that of Rhett Butler and Scarlett O’Hara, but there does seem to be a touch of drama with their ever-changing processes. Because we actually do give a damn, we’re here to help you understand their latest changes.

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Cashier-less Amazon Go Store Hits Customer Experience Mark

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QUICK FACTS: Amazon Go Open Date: January 22, 2018 Size: 1,800 square feet Location: 2131 7th Avenue Seattle, Washington Hours: 7AM-9PM, Monday-Friday Technology Used: Computer vision, deep learning algorithms, sensor fusion Beta Version Open Date: December 5th, 2016 (It was built...
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Iceland Leads the Way in Gender Pay Parity—Where's the U.S.?

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In Iceland, it is now illegal to pay men more than women.

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Know Thyself and Know Thou Team

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Socrates, our favorite Greek philosopher, is known and revered for the Socratic Method, but did you know that he’s also the author of one of the shortest and sweetest phrases we’ve all heard? γνῶθι σεαυτόν - Know Thyself.

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Bitcoin Users Put Tokens Down on Online Reviews

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Despite being one of the most relied-on resources for customers looking to choose a product or service, the online review world has a couple of black eyes— it’s not always as transparent and forthcoming as we’d like it to be.

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Q & A with Executive Coach and Strategist, Matt Gray

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Name: Matthew Gray

Company: The Rocky Mountain Innovation Lab

Title: Executive Director, Coach and Strategist

Professional Background: Community service and leadership programming in colleges, teaching leadership courses, consultant

Alma Mater: The Johnston Center for Integrative Studies at...

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Employee Engagement Means Better Business, More Revenue

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Employees itching to get home? Do they have a bad case of twitchy legs, bouncing up and down on their toes in end-of-day anxiety? Maybe they’re sedentary, sitting at the desk all day because they didn’t have time for a walk or gym session. Perhaps they’re on their feet all day, in and out of...

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Fasting for a Healthy Business Reputation

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In January food and beer sales take a dive and gym and yoga studios see more business. The world is eager to start the new year off right, take advantage of a fresh start, and shed the grime and weight we’ve built up over the previous year and holiday season.

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Meet Santa's Reindeer!

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Ho, ho, ho, yawls! Have we got a treat for you: Santa's eight reindeer. Have you ever really known them? Like really gotten to understand them? While we didn't have drinks with them or anything (yet!), we totally get them. Want to meet them? Want to get to know them? They've each got their own...

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