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Guide to Google My Business Description and Services

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Quick! What’s the first thing that pops into your head when someone asks you this question:

 

What is your business known for?”

 

Are you able to articulate the elusive “it” that makes your company what it is? Can you describe in just a few sentences what your business does and really get to...

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Guide to Google My Business Questions & Answers

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Remember the Staples commercial that featured the Easy button? It seems that today’s customers really do want things to be that easy and they don’t want to spend too much time trying to track down a business that suits their needs. They’ve got questions and savvy companies have answers....

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Guide to Google My Business Messaging

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What if we told you there's a free and user-friendly way for your customers and potential customers to contact your business at any time? No more missed voicemails, no more call-center mishaps—just an easy way for them to get a hold of your company when it’s most convenient for them.

...

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Google Searching With Emojis

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You no longer have to hide your love for using emojis in a professional setting: They could help your business improve its Google Search rankings.

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How to Write a Rockin' Review Response

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After much research and real-world testing, we believe that the Review Response Team at WebPunch has perfected the secret sauce of responding to online reviews and we’re ready to share it with the world.

Our Team has grown by leaps and bounds over the last couple of years as people have begun...

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Guide to Google My Business Posts

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Google Posts and Your Business

 

Google Posts is one of several new Google My Business (GMB) features that encourages businesses to engage with their customers. If you're wondering exactly what customer engagement is, you're not alone. Clarabridge describes it this way:

 

Customer engagement...

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Facebook Fixer-Upper: 5-Star Reviews Become Recommendations

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In an effort to help local businesses better connect with their customers, Facebook decided to do some remodeling. You may have noticed that your Facebook Business Page looks a bit different than it did last week. The Reviews tab has gotten a makeover and is now called Recommendations. However,...
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Manage Your Brand with Facebook Locations

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Facebook is a major player when it comes to a business’s overall marketing strategy. With almost 2 billion users, Facebook is an easy-to-use platform with high visibility, making it convenient for a company to effectively communicate with its customer base.

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Guide to Google My Business

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Google My Business is just one of countless, free programs developed by search engine behemoth Google that is available to help businesses expand their customer engagement and outreach. It’s such an important and nuanced facet of online reputation and digital marketing that we’ve got our own...

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Dear Yelp, You Have Your Head Up Your A$$ (Part 2)

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Dear Yelp,

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